2019 SCTA Strategic Plan

1

Open Access

Deploy a coordinated, open-access telehealth network in South Carolina

Tactic 1.1: Ensure timely IT support for telehealth-related activities across the state.

Tactic 1.2: Ensure SCTA technical standards and protocols continue to meet industry standards and that SCTA IT solutions meet the needs of SCTA partner organizations.

Tactic 1.3: Evaluate long-term viability and utility of the pilot centralized credentialing program.

2

Rural Focus

Understand and effectively respond to the health needs of SC citizens with an emphasis on those living in underserved and rural areas.

Tactic 2.1: Grow the number of rural health care sites connected to the broadband required to participate in telehealth services.

Tactic 2.2: Support providers in rural & underserved areas with the technology & training needed to provide telehealth services.

Tactic 2.3: Develop a mechanism to optimize the experience and participation of rural health clinics with telehealth service lines.

3

Service Development

Build and scale telehealth clinical services and programs that expand access to care.

Tactic 3.1: Support community hospitals with the availability of specialty and subspecialty services.

Tactic 3.2: Support primary and ambulatory care providers with efficient access to specialty care.

Tactic 3.3: Extend care to population-based settings to improve access to convenient, cost-effective healthcare.

Tactic 3.4: Understand and effectively respond to consumer demands by expanding convenient healthcare services (Direct-to-Patient).

4

Mental Health

Broaden mental health and related telehealth clinical services and programs to increase access to care.

Tactic 4.1: Support rural hospitals with the availability of mental health and related clinical services and programs.

Tactic 4.2: Support primary and ambulatory care providers with efficient access to specialty care.

Tactic 4.3: Establish telepsychiatry as recruitment tool for providers.

Tactic 4.4: Develop a best practice for medical information sharing across disparate medical service delivery organizations.

Tactic 4.5: Identify, support, and coordinate other statewide telehealth initiatives that address mental health and related clinical services and programs.

5

Education and Training

Conduct statewide education, training, and promotion to providers and the public to accelerate and spread adoption of telehealth. 

Tactic 5.1: Assist participating health provider training institutions in South Carolina in introducing knowledge of telehealth to their learners.

Tactic 5.2: Assist practicing health care providers in adopting telehealth through telehealth best-practice education and provisions of guiding resources, paying special attention to the rural/underserved communities in state.

6

SCTA Collaboration


Develop a telehealth organization structure that encourages and facilitates statewide collaboration among providers in the delivery of health care, education, and research.

Tactic 6.1: Establish enhanced communication channels targeting partners and stakeholders not represented at the SCTA Advisory Council.

Tactic 6.2: Establish unified opinions and priorities on policies and/or regulations and pursue these priorities when possible and appropriate.

7

Outcomes

Establish the value case for telehealth through robust assessment and rigorous analysis of telehealth outcomes.

Tactic 7.1: Establish the means to produce short- and long-term outcomes that reflect the value of telehealth services delivered and that inform SCTA strategic decisions.

Tactic 7.2: Foster telehealth research across the state through telehealth-oriented research support and pilot funding.

8

Promotions and Sustainability

Demonstrate to legislators, payers, providers, and the public the impact of telehealth on improving access, quality, and affordability. 

Tactic 8.1: Promote awareness of telehealth, the SCTA, and SCTA resources.

Tactic 8.2: Promote the engagement of health systems insurers to establish telehealth reimbursement mechanisms which lead to enhanced levels of care delivered efficiently and cost effectively.