Training & Education

Classroom environments with teachers showing people how to use telehealth technology.

The need for high-quality telehealth training and education continued through 2021, as South Carolina providers and patients continued to leverage telehealth as a vital piece of the health care continuum. During the year, educational and training opportunities such as PCC’s 9th Annual Telehealth Summit of South Carolina and Webinar Wednesdays, in addition to the in-depth training modules continuously updated by SC AHEC helped South Carolinians to learn and become increasingly familiar with different telehealth modalities, the changing policy landscape, best practices in service delivery, and billing and compliance for telehealth visits. Moving forward, as telehealth programs help our healthcare system emerge from COVID-19 stronger than ever, robust training and educational opportunities will continue to be vital for providers and patients in South Carolina.

Callouts

  • Digital Literacy Outreach and Training
    • Recognizing that community members’ ability to operate technology is integral for accessing telehealth services and advancing equity, PCC used grant funds from the Rural Local Initiatives Support Corporation (LISC) and additional funding from the S.C. Office on Aging to implement a digital inclusion pilot program for seniors in five counties in South Carolina. Participants in the program learned many important components of using a tablet. Additional funds have now allowed the digital literacy program to expand to senior citizens in six additional rural counties.

  • 350+ Participants at the 9th Annual Telehealth Summit of South Carolina, hosted by PCC in November.

  • 33,000+ telehealth learning experience occurred in South Carolina during 2021.