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2020 SCTA Strategic Plan

Tactic 1.1: Convene IT workgroup on a regular basis with standing agenda for ongoing updates, best practice sharing, shared problem solving and identification of any future opportunities for continuous improvement.

Tactic 1.2: Develop and implement a standard approach to optimizing cost efficiency for SCTA equipment.

Tactic 2.1: Establish a mechanism for assessing and addressing community connectivity needs for receiving home-based telehealth services.

Tactic 2.2: Engage Federally Qualified Health Centers (FQHCs) to optimize telehealth activities.

Tactic 2.3: Work in concert with SCTA partners and healthcare providers to ensure a rural focus in developing and deploying new telehealth services.

Tactic 3.1: Support community hospitals with the availability of specialty and subspecialty services.

Tactic 3.2: Support primary and ambulatory care providers with efficient access to specialty care.

Tactic 3.3: Extend care to population-based settings to improve access to convenient, cost-effective healthcare.

Tactic 3.4: Increase the adoption and utilization of direct-to-patient telehealth modalities.

Tactic 4.1: Support community hospitals with the availability of mental health and related clinical services and programs.

Tactic 4.2: Support primary care and related-care providers with efficient access to mental health and related clinical services and programs.

Tactic 4.3: Support additional SCDMH locations with the availability of telemental health services and programs.

Tactic 4.4: Extend care to population-based and other non-traditional settings to improve access to mental health and related clinical services and programs.

Tactic 5.1: Assist participating health provider training institutions in South Carolina in introducing knowledge of telehealth to their learners.

Tactic 5.2: Assist practicing health care providers in adopting telehealth through telehealth best-practice education and provisions of guiding resources, paying special attention to the rural/underserved communities in state.

Tactic 6.1: Continue to create opportunities for increased engagement and communication channels targeting partners and stakeholders not represented at the SCTA Advisory Council.

Tactic 6.2: Establish unified opinions and priorities on policies and/or regulations and pursue these priorities when possible and appropriate.

Tactic 6.3: Optimize the Salesforce tool to be a comprehensive catalog of services and endpoints to ensure accuracy and ease of use.

Tactic 7.1: Establish the means to produce short- and long-term outcomes that reflect the value of telehealth services delivered and that inform SCTA strategic decisions.

Tactic 7.2: Foster telehealth research across the state through telehealth-oriented research support and pilot funding.

Tactic 8.1: Promote awareness of telehealth, the SCTA, and SCTA resources.

Tactic 8.2: Promote the engagement of health systems insurers to establish telehealth reimbursement mechanisms which lead to enhanced levels of care delivered efficiently and cost effectively.