Preparing For Your Telehealth Office Visit

Provider using headset and computer.

How does it work?

Visit your local doctor's office as usual. If your doctor believes a specialist consultation is necessary, he or she will refer you, and you will be called to schedule your appointment with a specialist.

The specialist will "see you" in your provider's office via videoconference. Working together, the specialist and your provider will determine the best treatment plan for you.

What are the advantages?

Visits by telehealth prevent extended time off from work, and transportation and childcare complications. You will be seen by a specialist who has advanced training in the convenience of your local primary care provider's office.

How do I schedule a telehealth visit?

The distant site and your local provider's office will handle all of the necessary paperwork and insurance filing as they would for any in-person specialist referral visit. You will receive a bill from the specialist as well as your local doctor's office. Insurance coverage varies, so contact your health plan for details.

What if I have questions?

Contact your provider's office manager if you have questions.