MUSC Virtual Provider Summit

Date: May 8th, 2026
CME: 6.0 AMA PRA Category 1 Credit(s)™
Location: Virtual

9:00 – 9:45 AM EST | Keynote (CME)

The State of Ambulatory Virtual Practice Research
Speaker: Helen Hughes, MD, MPH (Johns Hopkins)
• What the literature shows about virtual care outcomes
• Quality, safety, and what academic health systems must solve next

9:45 – 10:30 AM EST | Evidence-Informed Virtual Physical Exams (CME)

Speakers: Dr. Hayley Walter (MUSC)
• Validated virtual exam techniques
• Best-practice adaptations for common conditions
• Empirical findings from academic health systems

10:30 – 10:45 AM EST | Break

10:45 – 11:30 AM EST | Chronic Disease Management Through Telehealth: Patient-Centered Approaches (CME) *Tentative Topic

Speaker: Robert Borowski, DO (MUSC)
• Research and case studies

11:30 AM – 12:15 PM EST | Clinical Quality & Diagnostic Confidence in Telehealth (CME)

Speaker: James (Jim) P. Marcin (UC Davis)
• Evidence-based strategies for virtual assessment
• Optimizing patient safety and escalation
• Reducing diagnostic uncertainty

12:15 – 1:15 PM EST | Break

1:15 – 2:00 PM EST | Data-Driven Care: RPM, eConsults & Digital Integration (CME)

Speakers: Peter Yellowlees, MBBS, MD (UC Davis)
• Findings from remote patient monitoring studies
• eConsult outcomes and referral optimization
• How digital models reduce cost and improve quality

2:00 – 2:45 PM EST | Policy, Billing & Compliance for Academic Telehealth (CME)

Speakers: Jared Augenstein (Manatt) & Kellie Mendoza (MUSC)
• Regulatory updates impacting academic systems
• Audio-only considerations
• Compliance strategies and quality documentation

2:45 – 3:00 PM EST | Break

3:00 – 3:45 PM EST | Patient Experience & Digital Communication (CME)

Speakers: Victoria Hamilton (MUSC), Rita Aidoo (MUSC), & Katherine Chike-Harris (MUSC)
• Evidence-based digital communication strategies
• Addressing digital literacy and SDOH in telehealth
• Website manner and virtual professionalism

3:45 – 4:30 PM EST | Provider Well-Being in Remote Work: What the Literature Shows (CME)

Speaker/Facilitator: Andrew Bacon (MUSC) and Megan Hayes (MUSC)
• Research on burnout and protective factors
• Organizational strategies for sustainability in virtual care