Service Extension

The Service Extension strategy aims to provide equitable access to ambulatory care to all South Carolina residents. Through telehealth capabilities, patients can connect with specialists from afar, eliminating equity-related barriers to care such as distance or rurality. Continuing to lead telehealth volume in the state, the success of these services exemplifies the value of ambulatory telehealth visits to patients and providers.

Example Services

  • Ambulatory Telehealth Visits
  • Regional Telehealth Clinics
  • Outpatient Telepsychiatry
  • eConsults

Spartanburg Regional Health System’s (SRHS) Community Paramedicine Program takes a unique approach to serving patients with congestive heart failure in the comfort of their homes. Community paramedics visit patients in person to provide full medical check-ups and help facilitate telehealth visits between the patient and a SRHS’s Heart Failure Clinic provider. This collaborative care approach helps provide a better quality of life for this vulnerable patient population, eliminating barriers to care.  Learn how this program benefits a 77-year-old patient.

The Medical University of South Carolina’s (MUSC) Health Transplant Clinic located in the upstate of SC serves patients who have had kidney, heart, lung, and liver transplants. As an MUSC satellite clinic, patients can receive lab draws and medication management by a staff member on-site while visiting their transplant provider at MUSC Charleston via telehealth. This program not only reduces travel burdens and expenses for patients but also offers transplant resources to patients in rural areas that lack these necessities.  Hear an impactful kidney transplant patient testimony.

Free Telehealth Platform for SC Providers

The SCTA continued its support of a premium, HIPAA-compliant telehealth platform, offered free of cost to any SC provider. More than 1,200 SC providers from 40 counties throughout the state have taken advantage of this platform, completing nearly 44,300 visits in 2023.  

  • 660,000+ total synchronous ambulatory visits in 2023 
  • 55,000+ average synchronous ambulatory visits per month in 2023